The role
Our clients and candidates are the heart of the business, and we need someone to look after both. As a Client Success Partner you will be a friendly point of contact, keeping hospitality clients updated and helping candidates through the process.
This is a people role, not a technical one. You do not need any special software or a hospitality background. If you are warm, organised and a clear communicator, we will teach you the rest.
It is a part-time, remote role, which suits people who want steady, flexible work alongside studies or another commitment.
What you'll do
- Be a friendly point of contact for clients and candidates by email, message and call
- Keep both sides updated and answer common questions
- Keep our records tidy so nothing gets missed
- Gently follow up when we are waiting on a reply or document
- Flag anything that would make the experience better
What we're looking for
- Warm, patient and a clear communicator in English
- Organised, you notice when someone has not been followed up
- Comfortable with email, messaging and simple online tools
- Reliable internet and a quiet place to work from home
- Any customer-facing or support experience is a plus, but not required
What we offer
- Pay of $24–$34/hour for part-time hours, depending on experience
- Fully remote, with flexible part-time hours you can plan around
- A friendly small team and a senior partner as your mentor
- A clear path toward a full partner role as you grow
Travelrf never asks candidates for payment, deposits or fees at any stage of hiring.